3720 South Madison Street Muncie, Indiana 47302
Phone (765) 288-1971
Toll Free (800) 428-8610
Fax (765) 286-0164

 


Customer Service >> Customer Service Commitment :: Muncie Customer Service Team
  Baker Customer Service Team :: Warranty Policy

Need to send a request for quotation? Please send all RFQ's to:
Muncie.Bids@muncie-baker.com

Muncie Customer Service Team

Steven Prince
Customer Service Manager
Ext. 221
Steve.Prince@muncie-baker.com

Professional Experience:

  • Over 13 years experience in managing warehouse and customer service departments
  • Customer satisfaction is always #1 goal

Becky Huff
Contract Manager
Ext. 222
Becky.Huff@muncie-baker.com

Professional Experience:

  • Experienced Contract Manager for all fax bids and quotes
  • Over 10 years experience in customer service and contracts
  • Contract Manager for all formal and annual bids

Christy Pinkston
Bid Supervisor
Ext. 223
Christy.Pinkston@muncie-baker.com

Professional Experience:

  • 10 years experience working bids with last three years as Faxed Bid Supervisor

Mechelle Peckham
Assistant Customer Service Manager-Order Desk
Ext. 214
Mechelle.Peckham@muncie-baker.com

Professional Experience:

  • Experience in customer service management & purchasing
  • Oversees customer service representatives and day to day customer contact

Jennifer Reed
Customer Service Representative
Ext. 213
Jennifer.Reed@muncie-baker.com

Professional Experience:

  • Over 5 years experience with Muncie in customer service and as our receptionist

Joe Alberson
Customer Service Representative
Ext. 220
Joe.Alberson@muncie-baker.com

Professional Experience:

  • 3 years experience in customer service area
  • Worked in invoicing, order entry and solving any customer issues

Melissa Thornburg
Customer Service Representative
Ext. 219
Melissa.Thornburg@muncie-baker.com

Professional Experience:

  • 2 years in customer service
  • Worked in order expediting, solving customer problems and parts research
Melissa Batt
Customer Service Representative
Ext. 226
Melissa.Batt@muncie-baker.com

Professional Experience:

  • 3 years experience in various support departments
  • Worked in expeding, solving any customer issues, and part research 

Brenda Webster
Order Entry
Ext. 218
Brenda.Webster@muncie-baker.com

Professional Experience:

  • Over 10 years experience in bids and customer service areas
  • Order entry, customer problem solving

3720 South Madison Street :. Muncie, Indiana 47302
Phone (765) 288-1971 :. Toll Free (800) 428-8610 :. Fax (765) 286-0164